Samwol X Converse

Orders are processed within three working days of reception. Delivery times run from this date on. Except in case of major forces, they will be, within the limit of available stocks, send within 72h for France and 4 to 8 working days for foreign countries, depending on the destination.

Deliveries are carried out by La Poste (Colissimo suivi) for French residents.

At any given time the user have the possibility to track the parcel on the website of La Poste with the tracking number communicated in the email that informs the user of the order dispatch.
Free delivery in mainland France from 130 €.
 

Returns can be done directly by returning the products within the fourteen working days deadline by post in perfect condition with the invoice included to the following address: Service Retours Samwol atelier, 42 rue de Bretagne, 75003 PARIS, FRANCE.

For foreign countries, the customer must specify to the customs authorities that it is a "return for non-compliance". Sale or discontinued item may exceptionally be subject to an exchange of size within the limits of available stocks.

Return costs are to be paid by the user.

If the user wishes an exchange, the new delivery charges will not be charged to the user.

Refunds will be made within 10 working days of receipt of the package.